Zynviaa Pride Vintage Radio EDP 100ML
$80.00
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Shipping Policy
Shipping Policy
Thank you for shopping with Zynviaa LLC. We are dedicated to delivering your favorite men’s and women’s fragrances quickly, safely, and reliably across the United States. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
General Shipping Information
Zynviaa LLC operates exclusively within the United States and provides domestic shipping services only. At this time, we do not offer international shipping.
All orders are shipped directly from our fulfillment partners to ensure fast and secure delivery of your perfume and fragrance products.
Order Processing Time
Orders are processed within one to two business days after purchase. Business days include Monday through Friday and exclude weekends and holidays. Orders placed after business hours may begin processing on the next business day.
During periods of high demand, seasonal promotions, or holidays, processing times may be slightly extended. If there is any significant delay, we will notify you promptly using the contact information provided with your order.
Shipping Time and Delivery
After processing, standard shipping typically takes three to seven business days depending on your location within the United States. Delivery times are estimates and may vary based on carrier operations, weather conditions, or other unforeseen circumstances.
Free Shipping
Zynviaa LLC offers free standard shipping on all orders shipped within the United States. This offer is automatically applied at checkout, and no minimum purchase is required.
Shipment Confirmation and Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information usually becomes active within 24 hours, allowing you to monitor the progress of your delivery directly through the carrier.
Shipping Delays or Issues
While we strive to ensure timely delivery, Zynviaa LLC is not responsible for delays caused by shipping carriers, weather events, or other circumstances outside our control. If you experience a delay, we recommend contacting the carrier directly using your tracking number. Our support team is also available to assist you if needed.
Damaged or Lost Packages
If your package arrives damaged, please document the issue with photos and contact us as soon as possible so we can help resolve the matter. If a package is marked as delivered but cannot be located, we recommend checking with neighbors or your local delivery office first. If the issue persists, please contact the shipping carrier to initiate a claim and notify our support team for further assistance.
Once a package is marked delivered by the carrier, Zynviaa LLC cannot guarantee replacement but will make reasonable efforts to support you.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout. Zynviaa LLC is not responsible for orders delayed or returned due to incorrect addresses. If an order is returned to us because of an incorrect address, additional shipping fees may apply for re-delivery. If you notice an error after placing your order, please contact us immediately, and we will do our best to correct it before shipment.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact us during our business hours:
Zynviaa LLC
8000 Cathedral Manor Bardstown, FL 40004, United States
Phone: +1 (502) 348-2223
Email: support@zynviaa.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
Return and Refund Policy
Return and Refund Policy
Thank you for shopping with Zynviaa LLC. Your satisfaction is important to us. We take pride in offering high-quality men’s and women’s perfumes and fragrances, and we want you to feel confident with every purchase. This Return and Refund Policy explains how returns, refunds, and cancellations are handled for orders placed through our website.
Return Eligibility
Customers may request a return within thirty calendar days from the date of delivery. To qualify for a return, the product must be unused, unopened, and in its original packaging with all seals intact. The item must be in the same condition as when it was received and accompanied by proof of purchase.
Because fragrances and perfumes are personal care products, items that have been opened, used, or tested cannot be returned for hygiene and safety reasons unless they arrive damaged, defective, or incorrect.
Non-Returnable Items
For health and safety purposes, opened or used perfume products are generally not eligible for return or refund. Clearance or final sale items may also be non-returnable unless defective.
How to Start a Return
Before sending any item back, you must contact our customer support team to request return authorization. Returns sent without prior approval may not be accepted.
When contacting us, please provide your order number, full name, email address, and the reason for the return. Once approved, we will provide instructions on how and where to send your package.
Return Shipping
Customers are responsible for the cost of return shipping unless the item was damaged, defective, or incorrect due to our error. Original shipping charges are non-refundable.
We recommend using a trackable shipping service or shipping insurance for valuable items, as we cannot guarantee receipt of returned packages without tracking.
Refunds
After we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Depending on your bank or card provider, it may take several business days for the refund to appear in your account.
Zynviaa LLC does not charge restocking fees for eligible returns.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a damaged, defective, or incorrect product, contact us within seven days of delivery with photos and order details. We will evaluate the issue and, if confirmed, provide a replacement or full refund at no additional cost, including return shipping.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are processed or shipped, which typically occurs within one to two business days. Once an order has shipped, it cannot be canceled and must follow the return process outlined in this policy.
Shipping Information
Orders are typically processed within one to two business days, Monday through Friday, excluding holidays. Standard delivery usually takes three to seven business days after shipment. We currently ship only within the United States and offer free standard shipping on eligible orders.
Payment Methods
We accept secure online payment methods including major credit and debit cards and trusted digital payment providers to ensure safe and convenient transactions.
Contact Us
If you have any questions about returns, refunds, or your order, please contact us during our business hours:
Zynviaa LLC
8000 Cathedral Manor Bardstown, FL 40004, United States
Phone: +1 (502) 348-2223
Email: support@zynviaa.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
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