At Zynviaa LLC, we are committed to protecting the privacy, confidentiality, and security of your personal information. Although our business is based in the United States and primarily serves customers within the U.S., we recognize and respect international privacy standards, including the General Data Protection Regulation (GDPR) of the European Union and European Economic Area (EEA).
We handle all personal data responsibly and transparently and aim to align our data protection practices with GDPR principles wherever applicable.
Personal Data We Collect
When you visit our website, create an account, place an order, or interact with our services, we may collect certain personal information necessary to provide a smooth and secure shopping experience.
This may include your name, billing and shipping addresses, email address, and phone number. We may also collect payment-related information, which is securely processed by trusted third-party payment providers and is not stored directly on our servers. Additionally, we may collect order history, purchase details, IP address, browser type, device information, and website usage data to improve functionality, security, and customer experience.
We may also record your communication preferences and marketing choices when you subscribe to newsletters or promotional emails.
How We Use Your Personal Data
Zynviaa LLC uses your personal information strictly for legitimate business purposes and to fulfill our contractual obligations to you. Your data helps us process and deliver your perfume and fragrance orders, manage payments and returns, provide customer support, respond to inquiries, and improve our website performance.
We may also use your information to comply with legal requirements, prevent fraud, enhance security, and send promotional communications when you have opted in. You may unsubscribe from marketing messages at any time.
Legal Basis for Processing
In line with GDPR principles, we process personal data based on lawful grounds. Processing may be necessary to perform a contract with you, such as fulfilling your order. In some cases, processing is required to comply with legal obligations or is based on our legitimate interests, such as improving our services and protecting against fraud. Where required, we rely on your explicit consent, which you may withdraw at any time.
Sharing of Personal Data
We do not sell or rent your personal data to third parties. We may share information only with trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, website hosting providers, analytics services, and customer support tools.
These partners are contractually obligated to protect your data and may only process it according to our instructions and applicable laws. We may also disclose information if required by law or during a business transfer such as a merger or acquisition.
International Data Transfers
Zynviaa LLC operates from the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data during such transfers.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is limited to authorized personnel and partners who require it for legitimate business purposes and who are bound by confidentiality obligations.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer required, it is securely deleted or anonymized.
Your Data Protection Rights
If you are located in the EU or EEA, you may have certain rights under GDPR. These may include the right to access your personal data, request correction of inaccurate information, request deletion of your data, restrict or object to processing, request transfer of your data, and withdraw consent where processing is based on consent.
To exercise any of these rights, you may contact us directly. We may request identity verification before processing your request to protect your privacy.
Updates to This Statement
We may update this GDPR Compliance Statement from time to time to reflect changes in legal requirements or business practices. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this GDPR Compliance Statement or how we handle your personal data, please contact us:
Zynviaa LLC
8000 Cathedral Manor Bardstown, FL 40004 United States
Phone: +1 (502) 348-2223
Email: support@zynviaa.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM