Welcome to Zynviaa LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of fragrance and perfume products offered by Zynviaa LLC. By accessing or using our website, you agree to comply with and be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website or services.
About Zynviaa LLC
Zynviaa LLC is a United States–based ecommerce company specializing in premium men’s and women’s perfumes, fragrances, and related beauty products. Our goal is to provide authentic, high-quality products along with reliable customer service and secure online shopping.
Use of Our Website
By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian. You agree to use the website only for lawful purposes and not to engage in any activity that may harm, disrupt, or interfere with the website’s functionality or other users’ experience.
Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
Products and Availability
We make every effort to display our perfume and fragrance products as accurately as possible, including descriptions, images, and pricing. However, we cannot guarantee that colors, packaging, or product details will appear exactly the same on every device.
All products are subject to availability. We reserve the right to modify, limit, or discontinue any product at any time without notice.
Pricing and Payment
All prices are listed in United States Dollars. Payment must be completed in full before an order is processed or shipped. We accept major credit and debit cards along with secure online payment providers.
By submitting your payment information, you represent that you are authorized to use the selected payment method and authorize Zynviaa LLC to charge the full amount of your purchase, including any applicable taxes or fees.
Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion due to product availability, suspected fraud, pricing errors, or other issues. If your order is canceled after payment has been processed, you will receive a full refund.
Shipping
Zynviaa LLC currently ships only within the United States. Orders are typically processed within one to two business days and delivered within approximately three to seven business days after shipment. Delivery times may vary depending on location and carrier conditions.
We offer free standard shipping on all eligible domestic orders. Tracking information is provided once your order ships. Additional shipping details are available in our separate Shipping Policy.
Returns and Refunds
Customer satisfaction is important to us. Eligible products may be returned within thirty days of delivery, provided they are unused, unopened, and in original packaging. For hygiene and safety reasons, opened or used fragrance products may not be eligible for return.
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. Once we receive and inspect the returned item, approved refunds will be issued to the original payment method.
To start a return, customers must contact our support team with their order details.
Intellectual Property
All content on our website, including text, logos, images, graphics, product names, and design elements, is the property of Zynviaa LLC or its licensors and is protected by copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or use our content without written permission.
Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability or fitness for a particular purpose.
Limitation of Liability
Zynviaa LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Zynviaa LLC, its employees, affiliates, and partners from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our website.
Governing Law
These Terms are governed by the laws of the United States. Any disputes arising from the use of our website or services shall be resolved in accordance with applicable U.S. laws.
Changes to These Terms
We may update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes indicates acceptance of the revised Terms.
Contact Information
If you have any questions about these Terms, your order, or our services, please contact us:
Zynviaa LLC
8000 Cathedral Manor Bardstown, FL 40004, United States
Phone: +1 (502) 348-2223
Email: support@zynviaa.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM